Privacy Policy

Introduction

Daom Ltd ("Daom", "we", "us", or "our") is a company registered in New Zealand. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at daom.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you voluntarily provide to us through the following channels:

Contact Form

When you submit our contact form, we collect:

• Your name
• Email address
• Company name (if provided)
• Your message

Email Subscription

When you subscribe to our mailing list, we collect:

• Your name
• Email address

Email subscriptions are managed through Kit.com (formerly ConvertKit). When you subscribe, your information is processed and stored by Kit.com in accordance with their privacy policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the information or services you request
• To send you updates, newsletters, and other communications you have opted into
• To improve and maintain our website and services
• To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We will never use your information for purposes beyond what is described in this policy without your explicit consent.

Third-Party Services

We use the following third-party services to operate our website:

Netlify

Our website is hosted on Netlify. Contact form submissions are processed through Netlify Forms. Netlify may collect certain technical data such as IP addresses and access logs as part of their hosting service. For more information, see Netlify's Privacy Policy.

Kit.com

We use Kit.com (formerly ConvertKit) to manage our email subscriptions and send newsletters. When you subscribe, your name and email address are transmitted to and stored by Kit.com. For more information, see Kit.com's Privacy Policy.

Cookies

We take a minimal approach to cookies. Our website uses only essential cookies that are necessary for the website to function correctly. We do not use tracking cookies, advertising cookies, or analytics cookies by default.

Third-party services embedded on our site (such as Kit.com subscription forms) may set their own cookies. These are governed by the respective third party's cookie policies.

You can control and manage cookies through your browser settings at any time.

Your Rights

Regardless of where you are located, we respect your data privacy rights. In accordance with GDPR and other applicable data protection regulations, you have the right to:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request that we correct any inaccurate or incomplete personal data
• Erasure — Request that we delete your personal data where there is no legitimate reason for us to continue processing it
• Data portability — Request a copy of your personal data in a structured, commonly used, and machine-readable format
• Withdraw consent — Withdraw your consent for us to process your personal data at any time
• Object — Object to the processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact form submissions are retained for as long as needed to address your enquiry and for a reasonable period afterwards for reference
• Email subscription data is retained for as long as you remain subscribed. You can unsubscribe at any time using the link provided in every email we send

When personal data is no longer required, we will securely delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:

team@daom.com